Privacy Policy

Last updated: April 2025

At LuckyWay Australia, protecting your personal information is a top priority. This policy details how your information is collected, used, and safeguarded.

What We Collect
› Full name and date of birth
› Contact information (email, phone, address)
› Payment information (card details, billing data)
› Device/browser data
› Game activity and preferences

How We Use Your Information
› Setting up and managing accounts
› Processing payments and ticket purchases
› Verifying identity for security purposes
› Communicating updates and offers
› Ensuring compliance and protecting users

Data Security
› Secure encrypted servers
› SSL protocols and industry-grade protections
› Limited staff access

Data Sharing
› No sale of personal data
› Data is shared only with:
› Payment providers
› Regulatory agencies
› Verified third-party partners

Your Rights
› Access and review your personal data
› Request corrections
› Withdraw consent and request account deletion
› Opt-out of marketing communications

Cookies and Tracking
› Cookies are used for better performance and personalized services
› Preferences can be managed through your browser settings

Data Retention
› Data is stored only as long as needed for legal and operational purposes
› Deletion requests are honored where possible

Policy Changes
› Significant updates will be communicated via email or within the platform.

Contact Us
privacy@luckyway-au.com
1300 987 654