Terms and Conditions
Last updated: April 2025
Welcome to LuckyWay Australia. Please review these terms carefully before using our services. By registering or purchasing a ticket, you accept these conditions.
Eligibility
› You must be at least 18 years old and reside in Australia.
› Registration confirms that all personal information provided is accurate.
Account Registration
› Creating an account is required for ticket purchases and full access.
› Only one account is permitted per individual.
› Users are responsible for maintaining the confidentiality of login credentials.
Buying Lottery Tickets
› Tickets are sold exclusively through the official LuckyWay platform.
› All sales are final once confirmed.
› Tickets are valid solely for the selected draw at the time of purchase.
Payments and Fees
› All transactions are conducted in Australian dollars (AUD).
› Available payment methods are displayed during checkout.
› No hidden charges apply.
Winnings and Prize Collection
› Prizes are distributed according to the rules of each lottery.
› Identity verification may be required for major wins.
› Players are responsible for checking results and claiming their winnings.
Game Availability and Cancellations
› LuckyWay reserves the right to suspend or cancel draws if necessary.
› Refunds are provided only if a draw is canceled or if technical errors affect purchases.
Responsible Gambling
› We actively promote responsible gaming habits.
› Players can set personal limits, request breaks, or self-exclude at any time.
› Help is available through the Responsible Gambling Hotline: 1800 858 858.
Privacy and Data Protection
› We comply with the Australian Privacy Act.
› Personal data is used only for service delivery and regulatory obligations.
› No personal information is sold or shared without user consent.
Platform Access
› We strive for continuous platform availability but cannot guarantee uninterrupted service.
› LuckyWay is not liable for losses due to technical issues beyond our control.
Updates to Terms
› Terms and conditions may be updated periodically.
› Continued use of the platform indicates acceptance of any updates.
Contact Information
Need help? Reach out to our support team:
support@luckyway-au.com
1300 987 654 (Australia only)